Answers to your Questions
WHAT PAYMENT METHODS DO WE ACCEPT?
Currently we accept payments by Visa, MasterCard, PayPal and direct deposit.
HOW DO I PLACE AN ORDER?
Orders can be made via email or over the phone.
HOW IS THE ORDER SHIPPED?
Orders are shipped with tracking via courier. For the best experience nominate a business address. Your email address is needed for the tracking. A signature is required on delivery. Post office boxes are not accepted. Failed deliveries where no one is available to sign may incur a re delivery fee.
HOW DO TRANSFERS EX USA WORK?
We offer stock transfers ex California on many of the products we have. If a product is available in our partners California warehouse it can be transported to the Australian stocking warehouse for no additional cost. Domestic freight from the stocking warehouse to you still applies. A one third non refundable deposit is required to proceed.
DO YOU SEND OUT WHEEL AND TYRE PACKAGES?
Wheel orders are dispatched boxed in the original packaging only for the best transportation. Wheel and tyre packages are not available.
HOW DO CUSTOM MADE ORDERS WORK?
Custom made wheel orders include 2 piece American Racing, Foose and US mag wheels. These orders are built from scratch in the USA and take about 10 weeks to supply. A 50% non refundable deposit is required to proceed. Full payment is required within 7 days of the ordering being available in Australia to ship out.
IS PICK UP AVAILABLE?
Yes you can pick up your order from the stocking warehouse. Orders must be pre paid. Payment on pick up is not available.
IS THERE A SHOWROOM I CAN VISIT?
Not at this time.
WHAT DO I CLEAN MY WHEELS WITH?
What to clean your wheels with depends what your wheel is made from and what finish it has. Polished, un protected wheels are best washed when cool with a good quality car wash and warm soapy water. When a re polished is required Mothers mag and aluminium polish is best. Painted, chrome and clear coated wheels are best washed when cool with a good quality car wash and warm soapy water. If in doubt, don’t hesitate to ask us.
HOW TO REMOVE THE BLUE PAINT ON TYRES?
White wall and white lettering tyres are shipped with a protective blue paint covering the white areas. A good strategy is to leave the blue paint intact until the tyres are fitted and balanced ready to bolt on. At this time a bucket of warm soapy water and a scrubbing brush will scrub the blue away. A fingernail brush works best.